Power failure causing major BT broadband shut-out
BT broadband users are having a bad time of it today, and it’s all thanks to a power failure in Birmingham. Customers in far-reached areas such as Belfast, Edinburgh, Swansea and London are reporting loss of service and have got the hump that inundated BT customer service staff aren’t answering the helpline.
The phone behemoths have just issued the following statement:
“We can confirm that, as a result of a power failure at one of our major exchanges, some customers may currently be experiencing loss of broadband service.
Our engineers are on-site and the majority of customers' service has already been restored. We are working to restore service to remaining customers as soon as possible this afternoon.
Should any customers continue to experience difficulty in accessing their broadband service, they are advised to turn their Hub or modem off and on again.”
Classic – if in doubt, you should ALWAYS try turning it off and on again…