BT Sport renewal is coming up... and confusing

14 October 2015

Bitterwallet - BT - featured BT have been sending out messages to everyone, about what happens with BT Sport, now that there's some extra charges coming in. And of course, this being BT, they've made the language and procedures a bit complicated, in a bid to squeeze some pennies out of you.

Their correspondence says: "We're writing to remind you that the discount you've been receiving on BT Sport is ending soon. To keep your discount, you need to renew your BT broadband contract by 17 November 2015. If you don't renew your contract, you will have to pay an out-of-contract charge of £6.75 a month for BT Sport Lite."

Now, if you want to downgrade, the first thing you should do is click here, and look at your options. There's a FAQ section as well, so you can weigh things up too.

You can downgrade to BT Sport Lite, which is free but has fewer channels and the like. It is a good idea to ring BT up. You can do that by calling 0800 5878827. The process will involve some members of staff making puppy-dog eyes at you in a bid to retain you, but all-in-all, the process is pretty painless.

What Are The Changes?

BT say this: "BT Sport Pack is free for new customers who take BT Broadband and BT TV on a new minimum contract term of 12 or 18 months. BT Sport Pack is also free for existing BT Broadband and TV customers who recontract those services for a further 18-month minimum contract term. Customers that don't take BT TV can still view BT Sport on one of the alternative platforms."

"Customers watching the BT Sport Pack on Sky can get it for £5 a month if you're within your broadband minimum contract term. If you're not in a minimum contract term, it's £11.75 a month. You can always sign up for a further 12 or 18 month BT Broadband minimum contract term to watch the BT Sport Pack for £5 a month. If you watch on the app only, then it's £5 a month. If you only get the BT Sport Pack from us on Sky (without BT Broadband), then it's £19.99 a month."

"If you don’t want to take a BT TV contract, and don’t want to pay £5 for the BT Sport Pack from 1 August, you have the option to downgrade to BT Sport Lite – a new service that launches on 1 August."

So there you go. Everything you need to know, and the numbers you need to ring. The deadline is imminent for this, so act sharpish if you want out.

TOPICS:   Broadband   UK News


  • Anonymous
    If you contact BT via live chat make sure you save/print out the chat. I contacted them to cancel the BT sport and was told that they cancelled it and they hadn't. It took three months to get sorted.
  • mlb

    how do i renew my bt sports every time i enter the site given i cant find the simple option to renew the package?

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