Broadband

broadband

250,000 ditch TalkTalk after hack

Remember when TalkTalk was hacked by a child? Remember when they tried to say sorry with some rubbish upgrades? Well, people weren't impressed and 250,000 left TalkTalk in the fall out of it all, according to Kantar Worldpanel. Imran Choudhary, consumer insight director at Kantar, said: "Customers have lost faith in TalkTalk as a trustworthy brand."…

BT Sport renewal is coming up... and it's confusing

BT have been sending out messages to everyone, about what happens with BT Sport, now that there's some extra charges coming in. And of course, this being BT, they've made the language and procedures a bit complicated, in a bid to squeeze some pennies out of you. Check out current BT deals here. Their correspondence…

EE launch 'UK's most affordable 4G smartphone'

EE - who still might be getting taken over by BT - have decided to give the UK its most affordable 4G smartphone, according to themselves. Interested? Well, you can get the EE own-brand phones called the Harrier and Harrier Mini, which will hit the shelves on April 28th. They say that the Harrier Mini…

UK Broadband: Modem life is rubbish

UK Broadband is dreadful and everyone involved needs to get their act together or face being thrown into a pit, according to a business lobby group. The Federation of Small Businesses (FSB) says that the UK's broadband target is not ambitious enough when compared to other nations, and is calling on the government to commit…

Vodafone and Everything Everywhere - takeover special!

It's all going off in the world of mobile phones! It really is! And it's more exciting than a hedge filled with dynamite and spiders. First off, Vodafone are offering a whopping £1billion+ to take over Cable & Wireless Worldwide which looks for all the world like it will be a successful bid! They've got all…

Is your internet usage as high as BT claims it is?

Now this is curious. Have a peek at this email from avid Bitterwallet reader Joe: "My mum is a very low usage internet user but over the last couple of months she has received emails informing her she is at 7GB of her 10GB limit. One month she went over and was subsequently charged £5…

Plusnet - best for customer satisfaction in broadband?

Not that we're calling shenanigans, but we rarely see avid Bitterwallet readers raving about their dealings with Plusnet. Despite this, the Sheffield-based internet provider have scooped top prize in the 2011 uSwitch Broadband Customer Satisfaction Awards. They're just like the Oscars, you know. Plusnet clattered title-holder O2 off the top spot for Best Overall Customer…

Don't pay over-the-odds for Sky Broadband next month

Little by little, inch by inch, Sky will have your life. It starts off as a basic TV package, then they throw in a landline for free. Then there's packages, HD channels if you want them, or watch Sky in other rooms of the house. Then they throw in broadband if you'll pay for the…

BT chairman the only broadband trialist in his village. Oops.

It’s a PR gaffe up there with Gerald Ratner calling his stock ‘crap’ and Virgin’s Richard Branson revealing that he wasn’t actually a ‘virgin.’ It’s BT chief Sir Michael Rake, who, it has emerged, is the only gay in his village. Hang on, that’s not right, and we’d like to wholeheartedly apologise to Sir Michael…