Lloyds customers have personal details stolen

11 September 2015

Lloyds-Banking-Group-001 Thousands of Lloyds Bank customers have had their personal details nicked, after a data box was swiped.

The theft happened in July, and the police are looking into it. The customers that are affected are those with a Premier Account. As this type of account comes with home insurance bundled in, there's a lot of details to be had, including names, addresses, account numbers and sort codes.

The box was stolen from a Royal Sun Alliance data room, who were providing the home insurance, and customers who opened accounts between 2006 and 2012, and who made a claim on their policy, are those affected.

"We recognise this should never have happened and apologise to all customers who have been impacted," said a spokesperson for RSA. Royal Sun Alliance said that they're going to give those affected £20 each, to fully refund two years cover. You'd think they'd chuck a bit more in for an added apology, but there you go.

Thus far, it is thought that no accounts have been compromised, but investigations continue to make sure.

Lloyds said that they have got in touch with those who have been hit by this theft, but if you have further questions or you feel like you should have been contacted, but haven't, you can call the freephone number 0800 316 8090.

There's further advice available on the RSA website.

It is advised that you get Cifas protection too. You can do that at the Cifas website, or write to them at: Cifas Protective Registration, 6th Floor, Lynton House, 7-12 Tavistock Square, London, WC1H 9LT. Or you can email them [email protected], or call them on 0330 100 0180.

TOPICS:   Banking   Privacy

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