Here comes Atom, the bank with no phones!

10 April 2014

Bank The co-founder of Metro Bank and First Direct's former boss are planning to launch a digital bank.

Former Metro Bank chairman Anthony Thomson and Mark Mullen, who until last month was chief executive of First Direct, HSBC's online portal are creating Atom, which they plan to launch next year to be an online only affair.

It will have a full range of services, including savings accounts, loan products and credit cards.

There will be a helpline for customers experiencing technical difficulties, but they will not be able to do bank things on it.

Talking about the reasons behind Atom, Thomson said: "Telephony as a means of accessing bank accounts is in decline. All of the explosive growth is in digital generally and mobile in particular."

"Designed entirely for the digital age and with none of the legacy issues of the past, Atom will be UK's first real alternative to the established banks. Atom will be led and governed by an experienced and imaginative team who have a passion for people and know what it takes to put the customer at the heart of an organisation."

There'll be no physical branches and there will be an HQ based in the north east of England, should you become so angry you want to do a dirty protest around actual humans.

TOPICS:   Banking

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