Co-op customers charged twice in card error

9 July 2015

Co-op If you've shopped at a Co-op recently, it might be worth checking your bank statement. That's because hundreds of thousands of Co-op customers may have been charged twice, thanks to a cock-up involving consumers using their cards in the retailer's food shops or petrol stations.

A spokesman for the Co-operative said the error occurred on Tuesday, and that it wasn't possible to say how many people this mess had affected.

Either way, those that have been affected will have their money credited directly back to their accounts within the next 24 hours, he said.

If there are any incurred overdraft fees or what have you, the Co-operative has also promised to reimburse you, which is decent of them.

A spokesman for the Co-op said the mistake was down to a "processing error".

TOPICS:   Banking

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