Yes! It's the return of "Mundane Play.com packaging watch"
While you're welcome to get in touch with Bitterwallet with any consumer gripes you have, time and time again our inbox is rammed to the rim with rants about Play.com. Specifically, their less-than-professional packaging methods. There may be other online companies sending out orders wrapped in bricks and spittle, but Play.com keeps getting all your lovin'.
HUKD forum member Blender ordered an Xbox 360 entertainment pack from Play.com. To be fair the contents were already boxed, but it's not unreasonable to expect the box to arrive in pristine shape since it may have been ordered as a gift. So when the XBox turned up looking like this...
...it wasn't entirely surprising, because the packaging amounted to this:
A plastic bag. No padding, no bracing, no second box to protect the item. Says Blender:
"Now I don't know if they were trying to save money or some guy in the warehouse was just having a laugh, but I feel it's common knowledge that a cardboard box won't arrive in good condition if it's sent in a bag.
Luckily enough the item wasn't a present or gift otherwise play.com would have yielded to my wrath."
Have any of your deliveries suffered terminal packaging FAIL? If you complained, what was the response? Send us your tales and your photos to [email protected]