This is why Amazon shouldn't post DVDs in jiffy bags
It's not rocket science. Unless you're sending a parcel to the Moon, in which case it is rocket science. But since you're not, it's not. Dispatching a DVD box set should require no more than a smidgen of thought with regards to its packaging. The item is cardboard. it's bulky. It has pointy corners, usually eight of them. It's going to need something a little more substantial than a jiffy bag to ensure it doesn't get a good shoeing by the delivery process.
So congratulation to Amazon's "preferred" retailer Indigo Starfish for their customer service FAIL, and sending not one, but two DVD boxes to Bitterwallet reader Stuart Mckinley in the least suitable packaging possible, short of wrapping them in the skin of a baby chicken. Says Stuart:
I'd don't discriminate between retailers, I always order from the cheapest, but if the price of a DVD was the same on PLAY, HMV and Amazon, I'd order from Amazon. Why? Because Amazon have a reputation of packaging goods in a secure manner and delivering them in pristine condition, with a seemingly unlimited number of different sized boxes.
But not anymore! As I'm sure you are aware, Indigo Starfish now dispatch some goods on behalf of Amazon, however they are dispatched in jiffy bags: