Santander customers charged 65p a minute after calling free hotline

A number of customers with Santander have been hit with high charges on their telephone bills, thanks to a simple misdial. The bank's freephone number is 0800 9 123 123, however, if you miss that number 9 out, you'll get a message telling you that the number is no longer in use. In the message,…

Overdrafts 'cost more than payday loans'

Payday loans have been lambasted from all quarters, but off the radar has been bank overdrafts. Our pals over at Which!!! have been looking into this, and in a report, have shown that some banks are charging customers a lot more in fees than payday lenders do. The watchdog looked at unarranged overdraft charges, and…

Best way to save a water damaged mobile

Never mind how you water damaged your mobile - we're not here to judge. We don't care if you had it in your back pocket like some kind of smartphone daredevil, and went to sit on the toilet and it dropped in - fact is, your phone is moist and you want to save it.…

Robot that gets you out of parking tickets

Months old, a robot that helps you fight parking ticket fines has already been used thousands of times, successfully disputing 160,000 fines. And you may not have heard of it, and you clearly need to. Imagine it as your virtual lawyer, who will help you when you've got a ticket. It is called DoNotPay, and…

How To... fix a Samsung Galaxy Tab that won't turn on

A number of people have been cursing their luck, with problems with their Samsung Galaxy Tab tablets. People have found that the devices are switching themselves off, and then not switching back on again. You could be using it as normal, checking Facebook or playing Candy Crush or whatever, and suddenly, your screen goes black…

Next jelly shoes for kids - one to keep an eye on

There could be a potential recall on Next's jelly sandals for children, after a mum found that they'd injured her child after only 30 minutes of wear. As you can see from the photos, the child's feet are bleeding after wearing the jelly shoes, bought at Next. Lisa Connor said that her daughter, Esmé, wore…

Free template letter to claim compensation for mis-sold paid-for current account

We told you about the spike in complaints about paid-for, and packaged current accounts that banks have been offering. It very much looks like this is going to be the new PPI scandal, with people wanting compensation after being mis-sold these products. The Financial Ombudsman and Financial Conduct Authority have seen a dramatic increase in…

UK to get digital driving licence?

Ever wanted a digital version of your driving licence? Well, the Driver and Vehicle Licensing Agency in the UK is looking at exactly that, so you can have a smartphone version of your licence. Chief executive Oliver Morley shared a tweet, which showed off a prototype, which uses Apple's Wallet app on an iPhone. He…

How to stop premium rate text scams

At the moment, there seems to be a lot of text scams knocking around, which sees people receiving text messages at a premium rate, which means without asking, you get charged around £5 for no good reason at all. If you get a couple of these texts a month, that's a lot of money vanishing…

How To... dispute a fine from the Dartford Crossing

Many drivers have referred to the Dartford Crossing as an absolute shambles, and a number of motorists have been fined for using the crossing when they've not even used it. It seems that the problems stem from licence plates being misread by the automated camera systems which are in place. Worse still, is that some…

Kia sat-nav maps still out of date

Swathes of drivers are frustrated with their Kia vehicles that come with in-built satellite navigation systems. Why? Well, they've got a satnav that is out-of-date by three years, and updates from the company are not exactly forthcoming, despite promises to the contrary from Kia. Customers have been getting in touch with the company, asking when…

Aldi and Lidl gin is the best buy!

Gin enthusiasts will be able to save some money on their gin habits, as judges from the International Spirits Challenge (ISC) have given the thumbs up to an Aldi gin which costs less than a tenner. Aldi's Oliver Cromwell London Dry Gin for £9.99 was raved about by the gin judges, and gave it a…

Privacy fiends! Opera introduce unlimited, free VPN to browser

More and more people are concerned with their online privacy, and with that, Opera (the browser, not the impenetrable form of storytelling through music) has said that they're going to integrate an unlimited and absolutely free virtual private network (VPN) into their service. For you, that means more privacy and you'll be able to go…

Overtime and Sunday pay cut at Waitrose

Waitrose have not only ended free coffee to customers, but they're also putting an end to paying its staff a higher rate for working overtime and doing Sunday shifts. The supermarket's 58,000 employees will no longer get paid more for working unsociable hours and the like, as Waitrose try and stay in touch with their rivals,…

When's your Dolmio day? Not too often, hopes company

In their dubious stereotyping adverts, Dolmio ask consumers when their Dolmio day is. Well, the people who make the sauces are hoping it isn't too often, because they contain so much fat, salt, and sugar, that you shouldn't eat it more than once a week. So, on a technicality, the adverts are correct, as they've…