Winner: 2008 Bitterwallet’s Worst Company UK

January 5th, 2009 26 Comments By Vince Wong

You’ve cast your votes and followed the polls…you’ve cheered and jeered at the results…

Now, voting has been officially closed, and that leaves us with one last thing to do.

It’s time to award the Bitterwallet 2008 WCUK prize- the lovely golden poo award to adorn one special CEO’s desk at… (drumroll please).

worstukcompanychamp2 Winner: 2008 Bitterwallets Worst Company UKSetanta Sports, congratulations!  While I’ve never personally had the pleasure of using your disservices, it appears that quite a few others who have had the pleasure have made sure to see you through the rounds.

Maybe you should pay attention when a tidal wave of disgruntled customers leads to a starring role on BBC Watchdog?  Maybe it’s time to fix your crappy picture quality, and start responding to cancellation requests instead of ignoring them.  What’s happened to motto of ‘the customer always comes first’?

But that’s not all.  By virtue of your unwavering complaints and their all-out display of utter customer dissatisfaction, PayPal and eBay get Bitterwallet’s 2008′s worst comments from disgruntled UK consumers award. Well, let’s see how they do this year.

Big props, and thank you for all those who participated!

Comments (26) Jump to most recent comment
  1. Posted by Gus January 5, 2009 at 5:04 pm

    never dealt with them and never will!

  2. Posted by PAYPALisTHEWORSTcompany January 5, 2009 at 5:54 pm




  3. Posted by Adam January 5, 2009 at 6:23 pm

    LOL @ Paypalistheworstcompany.

    Never ever had a problem with them, users yes, but they sorted it. Can’t say there the worst company based on me coming off top dog, but there customer support is crap.

    Setanta Sports deserves its place as the best change of excuses ever.

  4. Posted by It'sFree Anyway January 5, 2009 at 7:18 pm

    Setana is free anyway, well it is on VM XL. Never watch the wank sports channels anyway

  5. Posted by ^^^^^^^ January 5, 2009 at 7:30 pm

    What a divot

  6. I had setanta, cancelled it, but I can still pick up a signal… nice.

  7. Posted by scouse January 5, 2009 at 8:23 pm

    Load of bullshit , what happened did Ebay and Paypal put the thumbscrews on ?? never seen so much rubbish.

  8. Posted by beef January 5, 2009 at 9:03 pm

    damm right, never had such a bad experience with a company as i did with setanta

  9. Posted by Martin January 5, 2009 at 9:05 pm

    Scouse you are living up to your name…thick twat.

  10. Posted by Bob January 5, 2009 at 10:13 pm

    Setanta are the pits and deserved to win, even though they have won this award it doesn’t go anywhere near enough to describe how bad they are.

  11. Posted by emma January 5, 2009 at 10:15 pm

    ha cant believe virgin media didnt win biggest bunch of twats ever

  12. Posted by Paul January 5, 2009 at 11:21 pm

    Yep, Setanta truly are on of the worst companies imaginable. I had endless problems with them, particularly when I tried to cancel. Thankfully I had a Direct Debit set up with them, so I eventually cut them off at the source by cancelling it with my bank.

    They also, seemingly out of the blue, changed their terms and conditions last year – increasing the cancellation notice to 60 days and upping the monthly subscriptions price by a few quid. They announced this to their subscribers in small text at the bottom of an otherwise completely normal ‘monthly Setanta spam’ email. A very shady thing to do.

    Gah, horrid. They’ll never get any of my money again.

  13. Posted by gaz January 5, 2009 at 11:42 pm

    thr cameras are of a very poor quality..especially the ones they use for scottish football

  14. Posted by Leeboy666 January 6, 2009 at 7:41 am

    Do the Scottish play football????????

  15. Posted by scouse January 6, 2009 at 9:08 am

    Who are you calling a thick twat ? carry on hiding behind your keyboard big man.

  16. Posted by Bob January 6, 2009 at 9:19 am

    That isn’t me above by the way, I’ve never used Setanta as I have enough problems with Sky freezing up or whining at me. Paypal are shite but Pixmania should have won, what a bag of shite they are.

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  18. Posted by Devils Pooh Pooh January 6, 2009 at 3:45 pm

    Yes the Setanta Customer serivce and cancellation policy were rubbish, they have however since cut cancellation to 30 days and are happy to hold their hand up over picture quality, which is actually due to Sky service engineers purposely orientating dishes to harm setanta pick up…….fact!!!

  19. Posted by gaz January 6, 2009 at 11:08 pm

    the hearts do

    just ass well you have flood lights doon south

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  25. Posted by Jim July 21, 2009 at 5:52 pm

    Setanta = arseholes

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