Posts Tagged ‘survey’
You don’t have to pay loads of money to pick up your fluff and crumbs – Which! has found (as they’re increasingly doing these days) that a cheaper vacuum cleaner can be as good as an expensive one. 11 cheaper models hoovered up praise in their survey, whereas the most pricey one – a Miele Hybrid, costing £450 – scored the same as a cheaper Miele version costing just £150.
The best was a Bosch BSG8PRO1GB Home Professional Cylinder Vacuum (with a bag), costing £263, and was particularly good for allergy sufferers and getting rid of animal hair. A cheaper version of the Bosch scored highly too – costing only £148 and scoring 77 out of 100 in the test.
Which! vacuum cleaner experts said: ‘While you can pay up to £450 for a vacuum cleaner, our testing shows that there is currently no real increase in quality once you go beyond £300, so don’t pay more than that if you can help it,’
They added: ‘The range in prices of similar quality vacs can be astonishing. You can save £322 by not buying the £450 model that gets a test score of 77 per cent and spending £128 on a vac which gets 76 per cent. The difference between the two is tiny, with the cheaper model getting one star less in a couple of areas.’
So don’t splurge more than £300. But don’t go under the £100 mark, either, because that’s when they really start to suck. (Or not, as the case might be.) The big clangers in the test were the Vax Pets and Family upright, (£79.99) and the Asda Value cylinder (£25) – together, neither of them could hoover the Dorito dust from your belly button.
Getting a train from the airport to a nearby city is usually an expensive business, but it’s over to everyone’s favourite consumer gods, Which! to tell us which one sucks the most.
And the accolade for the crappiest airport train service goes to…THE GATWICK EXPRESS, which scored 60/100. Why? Because, as anyone who has ever been on it can testify, out of all the airport train services, it’s bad value for money at an always shocking £19.90 each way for a journey that lasts about half an hour. And they don’t even put on nice shiny trains.
The Heathrow and Stansted Express also scored low for value for money – but while the Stansted Express is a terrifying £23.40 each way, it scored higher marks for luggage space and comfort.
The best, easiest and cheapest London journey by far was the Docklands Light Railway from London City Airport. (And the DLR is also good because you can sit in the front seat and pretend to drive it.) But then, only business class types and golden gods can afford to fly from City airport.
Outside of London, regional airports scored highly for their train services, with the top spot occupied by Virgin Trains, whose cheap as chips and highly efficient rail service from Birmingham costs only £2.40.
Which! say that passengers need to complain more about the standard of train services from the big London airports, otherwise we’ll continue to be fleeced. Ricardo Lloyd spat:
‘There are unacceptably wide differences in the levels of customer satisfaction for airport trains, with many people especially unhappy about the high cost of some express services. Train companies must do more to listen to travellers’ views, which is why we’ve launched a campaign to Get Trains on Track, calling for a better response to complaints.’
Another Which! campaign. Don’t these people ever SLEEP?
If you want to get on the property ladder without breaking the bank, you could do worse than to search for houses on rude sounding streets. According to a survey by some website or other called needaproperty.com, houses with ‘ooh, you are awful’ saucy addresses can be £84,000 cheaper than ones on say, Acacia Avenue or Bluebell Drive.
So get yourself down to Fanny Hands Lane in Lincolnshire, or snap up a SEMI in Turkey Cock Lane. (GEDDIT? Yes, I’m sure you do). And there’s a bargain to be had on Slag Lane in Lancashire. That was pinpointed in the survey as the second most embarrassing-sounding street to live on, with 26% of the 2000 people saying they didn’t want a Slag in their address.
The most embarrassing street name in Britain, however, goes to Minge Lane in Worcestershire, which quaintly shocked 31% of respondents.
But even though ordering a pizza to come to Minge Lane or Cockshoot Cresecent might be a bit of a MOUTHFUL, the price differences might change your mind. A detached house on Minge Lane is £253, 389, compared to a whopping £325,000 in nearby street called Longfield. And Slag Lane houses go for around £20,000 less than those in the innocuous sounding Fieldfare Close, up the road.
And Annie Gray, a proud resident of the Fanny Hands Lane, says it’s worth living there for the LOLZ, anyway. In fact, the name was the reason she bought a house there in the first place.
‘If you’re ever ordering anything and tell people your address, as soon as you say ‘Fanny’, they know exactly where you mean.’
Most of us have no idea what our rights are when it comes to applying for a refund after a cancelled or delayed train journey. Do we get compensation? Is it worth bothering to fill in a million forms only to be given a £5 voucher for your next soul-destroying adventure?
A report from the Office of Rail Regulation (ORR) found that 75% of us know ‘not very much at all’ about the refund process or what compensation – if any – we’re entitled to. It also found that 74% of passengers felt that train companies do bugger all to provide information about compensation.
Passengers suggested a poster campaign and more prominently displayed information about compensation on websites, somewhat naively thinking that the rail companies might have our best interests at heart. At the moment, half of the 1000 passengers surveyed said they wouldn’t know where to find information on compensation even if they looked for it.
The ORR are now planning to develop a code of practice on clearer and more freely available information about rail compensation by the end of 2014, saying that passengers are ‘at the heart’ of the rail industry and are ‘crucial to its growth.’
Whether that will make rail companies treat us more like human beings rather than doomed pigs on the way to the abbatoir remains to be seen. But you never know – furious customers demanding compensation might be just the ticket to get trains running on time.
Most of us might not risk drinking or driving, but it turns out that over half of us are not averse to stuffing our faces at the wheel – putting ourselves and everyone else at risk of Krispy Kreme related car accidents.
That’s according to a survey by road charity Brake and Direct Line, who found that three in five drivers have admitted to driving while scoffing some form of tasty service station treat. And 2% of us have actually almost caused an accident while trying open a Big Bag of beefy Hula Hoops.
Experts contend that eating at the wheel is just as distracting as using a mobile phone, which of course, is illegal.
But it turns out that we don’t just use our car as a banqueting hall. 15% of the 1000 drivers surveyed also admitted to personal grooming while driving.
Deputy chief executive of Brake, Julie Townsend said:
‘Driving is the most complicated and risky thing most of us do on a regular basis, so it is vital we give it our full and undivided attention. We can’t afford to treat our cars as an extension of our kitchen or bathroom.’
(You mean we can’t shave, have a bath, do the washing or make a stir fry? BORING).
However Edmund King, president of the AA, rather amusingly said that the problem wasn’t that bad, and that people needed to take the results of survey ‘with a pinch of salt.’
On top of a KFC chicken bucket that you’re eating with a knife and fork in the fast lane of the M6.
Despite the economic recovery that everyone is being told is happening, a survey by Legal and General has shown that 4 in 10 of us feel even less job security now than they did at the height of the recession.
Perhaps as a result of being battered round the head continuously for the past few years with frozen wages, high cost of living and dismantled public services, it seems that it’ll take more than some blah blah-ing about economic recovery to help us feel better.
L&G’s Job Security Index revealed that only 1 in 10 workers felt more secure in their job since economic growth returned, compared to 37% who said they felt more insecure. 46% of people said that the economic climate had nothing to do with their job security – but they probably filled in that box really quickly while they were busy slopping out pigs/working in Greggs.
Mark Holweger from Legal and General said:
‘It’s interesting to see that despite the reports of green shoots in our national economy, and significantly lower unemployment rates in recent months, this hasn’t quite filtered through into how many UK workers feel about their own job. It’s clear that it will take time for economic improvements to result directly in increased confidence.’
Maybe it’s because we’re still not seeing any MONEY and we’re living on Fray Bentos pies from Poundland?
When it comes to buying fitness equipment, you would think that neurotic Londoners would be the biggest spenders. But no. It turns out that the good folk of Leeds, when they’re not eating pies and singing ‘On Ikley Moor Bah tat’ are buying up cross trainers, diet supplements and pedometers faster than Billy Whizz from the Beano.
The study, commissioned by PriceSpy, studied online purchases of sports equipment by region and found that the top three fittest areas were Leeds, Cardiff and Gloucester, closely followed by Manchester.
The most slovenly city in Britain, however, was Wolverhampton, which wallowed at the bottom of the table like a manatee wearing a Noddy Holder hat.
PriceSpy admitted that there was no guarantee that all this fitness equipment might be gathering dust by February. However, the findings were generally in line with another recent survey which pinpointed levels of sports participation in Britain.
So, Wolverhampton – get off your arses and into some lycra. The nation is watching you…
People are putting off having kids because they’re so bloody expensive to keep in nappies, booze and iPads. Now it costs an average of £227,226 to bring up one of the little buggers until they’re 21– and even then they probably won’t be able to afford to leave home and will sit forever on your sofa, smoking pot and killing hookers in Grand Theft Auto.
According to a survey by LV= one in five would-be parents are delaying having children because they just can’t afford them. In fact with the sky high cost of living, and the ridiculously inflated cost of childcare – not to mention child benefit cuts – it’s a wonder we haven’t all gone down the clinic to get our tubes tied.
Anyway, if you are already a parent, I’m sure you’ll be delighted to hear that EVERY SINGLE cost involved in bringing up a child has increased.
If you are going to have a kid, though, here’s a top tip – move to Wales. Welsh children are cheaper to raise for some reason, at £210,715. But whatever you do don’t bring them up in London, where visits to Giraffe and Boden togs for little Atticus and Boudicca will set you back an eye-watering £224,997.
Hmm, looks like it’s vasectomy time, guys!
The larger energy companies are once again failing their customers, according to Which!, who have found that overall customer satisfaction has slumped even further – from 49% to 41%.
All the Big Six companies are languishing at the bottom of the table like large, unflushable turds, despite the fact that they account for 90% of the energy market. NPower is the worst turd, with 31% customer satisfaction. The others don’t fare much better, with the best of a bad bunch being E-On with 45%.
Rising to the top full of fibre and vigour are the little energy companies that could, with the clear winner being Good Energy, who have managed to top the Which! table for two years in a row. In joint first place is teeny weeny supplier Ecotricity – both scored 82%.
But the energy market as a whole is on its knees, and as you can imagine, Ricardo Lloyd from Which! is blowing a fuse about all this. He said:
‘Once again the biggest energy companies have been beaten by the smaller suppliers but there are no winners in a broken market that consistently fails consumers. We want to see radical solutions to improve competition and keep prices in check, like the biggest energy companies being forced to separate wholesale generation from the retail arms of their business.’
Don’t mess with Richard. Just…DO WHAT HE SAYS, OK?
Say you have tons of annoying kids and you need to ferry them around all the time because they’re too young/lazy to learn to drive. You’re going to need a big car. But you can’t afford a new big car, so you have to buy a used big car. So which big used car are you going to buy?
Buying a used car is usually a nightmare involving Gumtree, general dodginess and having to talk to someone who looks like Frank Butcher in a freezing car lot. So Which! has decided to take some of the awfulness out of it and tell you the best model for the job.
Generally speaking, Japanese models are most reliable, with some scoring 90% in the Which! survey. And the winner is? The Toyota Prius – that most sensible and unsexy of hybrid cars. As well as being good for the environment, it’s so reliable that it has an annual repair bill of just £14 and a breakdown rate of only 5%.
Of course, you’ll also want to know which one is the stinker. That would be the Peugeot 407, which is the least reliable in the survey. Buy one of these and you can look forward to £391 worth of annual repair bills, as well as suspension faults, bad air conditioning and braking problems. In fact, the scrap yard is too good for it.
So now you know. When the kids grow up you can get a divorce and buy a Mazerati, but until then, you can get your kicks doing donuts round the Sainsbury’s car park in a used Prius. Exciting.
In Britain, it’s more expensive to run a car than anywhere else in the world. Yes, your little Honda Jazz costs more to run than Justin Beiber’s pimp mobile, or Bret Michaels’ souped up RV full of dirty ladies.
On average we pay £3453 a year to stay on the road, which is a grand more than the Americans and the French, and £2000 less than the Chinese, who are scooting about on the cheap and living it up.
Webuyanycar.com took motoring costs from 21 countries and found that we shell out 27p a mile on average – paying more for fuel, tax and insurance. And of course, the thing we’re spending the most on is petrol. A whopping £2256 a year goes on filling the damn thing up.
Only Denmark and Switzerland came close to our prohibitive car costs. But the cheapest place to run a car is Saudi Arabia, where it costs the princely sum of £237.32 a year to own a car. But of course, they do have all the oil. And women aren’t allowed to drive, so that cuts costs for the oppressed ladies straight away.
Do you want a depressing table of costs? Thought so. Happy motoring!
1. UK £3,453.66
2. Netherlands £3,370.42
3. Switzerland £3,321.80
4. Italy £2,966.69
5. Portugal £2,914.63
6. Germany £2,856.04
7. France £2,538.82
8. USA £2,425.36
9. Spain £2,421.87
10. New Zealand £2,387.20
11. Australia £2,128.24
12. Canada £1,828.65
13. India £1,805.94
14. Russia £1,727.82
15. Japan £1,628.38
16. China £1,315.12
17. South Africa £1,280.18
18. UAE 672.01
19. Qatar £527
20. Argentina £269.92
21. Saudi Arabia £237.22
British people are too busy worrying about money and wasting their lives on social networks to do the one thing that is free AND fun – having sex. So says the National Survey of Sexual Attitudes and Lifestyles, published today.
According to the survey, people in the 16-44 age bracket are having less sex than they did 10 years ago – just under 5 times a month – as we’re all too paralysed with worry about our low incomes and using Facebook and Twitter to distract us from our woes. They’re calling it the ‘recession impact’ (But a good alternative would be ‘Twitter Droop.’)
Professor Kay Wellings said: ‘There’s a strong relationship between unemployment and low sexual function, according to the literature. That is to do with low self-esteem, depression. At the other end of the scale iPads and computers have all breached the boundary between the home and the bedroom.’
Yes, all those under-the-covers ipads and smartphones are stopping us getting some good loving. We’re so distracted by watching Kanye’s video and then the following 36 spoof versions of Kanye’s video, that we’re failing to ride off into the sunset naked on a motorbike ourselves.
Are we OK with that? Well only one in 10 of us admitted to having sexual problems, and cited ‘lack of interest’ as a common reason not to do it. So maybe we just prefer to be on Facebook?
Oh sorry, did we startle you? Well if you’re like some of the people who took part in a recent poll, chances are you were having a little snooze on company time.
According to survey by Lucozade, a third of the 2000 respondents said that they’d dropped off at their desk. And Wednesday is the optimum day to take 40 winks at work.
We’re all so overworked, stressed and – let’s face it – DEEPLY BORED, that we’re dropping like flies during the afternoon slump. One in ten office workers admitted to falling asleep during meetings, while some dead eyed co-worker was doing a Powerpoint presentation or saying something like ‘we need to create added value using the synergy matrix.’
Women are more prone to napping at work, (maybe because they do more than their fair share of the housework and childcare?). And the most popular excuse for sleeping on the job? Well, amongst media types, the main reason for some afternoon shut-eye was ‘a heavy lunch.’ (translation: 12 pints).
The survey was carried out by Lucozade to promote their energy filth drink Revive, so doubtless they will be doing a flash mob airdrop of cans onto offices around the country very soon.
But does it need to be this way? Instead of filling our veins with taurine, perhaps we need to rethink our idea about napping at our desks and be more like the Japanese – who see napping as evidence of hard work. Why not get some beds in there and some company branded onesies, and let everyone zzzzzzz until 5pm?
Shopping online can be a minefield of late deliveries, broken promises, and photos that don’t load. In fact, in many ways it can be even worse than standing in TK Maxx wondering whether life is worth living.
Luckily, though, Which! have done their round up of the best and worst online shopping experiences, by polling a whopping 14,000 people and asking them for their favourites.
Cosmetics store Liz Earle came top for a fourth year running, thanks to its speedy delivery, personal touches and free gifts. But what happens if you don’t want hot cloth cleanser and a free thimble of rosewater skin tonic with triple AHAs? Well, new entrants Toolstation (TOOLSTATION) and Wex Photographic were highly praised.
However, there was a blow for Amazon, who dropped from third to 11th place. And the worst? B&Q, which one customer described as ‘a truly terrible experience.’ (but possibly not as bad as being hit by a tsunami, or living in a North Korean prison camp, or anything that is actually truly terrible.)
But in the world of online shopping, it seems that a well-designed, easy to navigate website is nothing without a good delivery service to back it up. A third of online shops still fall short when it comes to delivery. The main problem, it would seem, is with courier firms, with 56% cursing Citylink and preferring to receive goods by Royal Mail.
Where’s Richard Lloyd when you need him? Ah, here he is:
‘Online shopping has never been more popular with cash-strapped consumers looking for good value and customer service, but the industry falls down when it comes to the performance of its delivery partners.’
In these days of food banks and people scratting around in skips for dinner, today’s news that two thirds of Tesco food ends up in the bin is pretty galling.
According to a Tesco survey, 48% of bakery goods are dumped each day – that’s LOADS OF LOVELY CAKES – due to short display times. Two thirds of bagged salads go in the bin, too, as customers struggle to use buy one get one free deals. One in five bananas bites the dust. 24% of grapes go AWOL. Basically, the world is just a receptacle for unused Tesco items.
Tesco carried out the survey to gauge customer habits and try to minimise waste, and say they will be ending the cult of the BOGOF offer, due to the fact that the free one usually ends up in a landfill. They will also scrap large bags of salad (who needs them, anyway?) and will get rid of the confusing ‘display until’ stickers on fruit. Tesco have also vowed to give customers food storage tips, like how to use stale bread (fun!).
15 tonnes of food gets chucked every year in the UK, with households throwing away £700 into the bargain. Matt Simister from Tesco said:
‘Ending multi-buy promotions on large packs of bagged salads is one way we can help, but this is just the start and we’ll be reviewing what else we can do. We’re working with our suppliers to try to cut waste at all stages of the journey from farm to fork.’
(Here’s another customer tip – get down to the bakery with a bin bag at 5pm and get yourself an armful cheap pies.)