Posts Tagged ‘survey’

Ditch the wheatgrass smoothies and save £440

July 21st, 2014 1 Comment By Lucy Sweet

Wheatgrass 250x250 Ditch the wheatgrass smoothies and save £440 Crazy people who believe in the healing power of superfoods are spending far too much on their health fix, says Which!!!

Instead of spunking all their hard earned wages on goji berries and wheatgrass and other dubious inedibles, our favourite consumer vanguards suggest that people should try cheaper alternatives, like kiwi fruit and sardines.

In what has to be their most niche report yet, Which!!! found that swapping blueberries for kiwis and salmon for sardines could help healthy types save £440 a year and still stay alive longer (while not having any fun.)

Lean, mean, tanned and toned Richard Lloyd from Which!!! paused his Tracy Anderson workout DVD and said:

‘You don’t need to break the bank to eat healthily. We’ve found you can swap some superfoods for cheaper alternatives and save a packet while still getting the vitamins you need.’

Thanks Richard! And now we can spend that lovely £440 on beer and pipes of Pringles.

bank sign 1 in 4 want digital banking, says inconclusive survey A survey says that one in four of us would use a purely digital bank. No ‘banking ambassadors’, no counters, no humans. Apparently, we don’t care. A large percentage of us wants everyone to leave us alone and shuffle numbers about on a screen and then forget about it.

Unsurprisingly, the survey, by Accenture, found that folks between the ages of 25 and 34 are the ones most in favour of digital only banking, and are happy to only access their bank via the internet. And 80% of the 3600 current account holders surveyed are using internet banking regularly – however, the figure using mobile banking is just 27%.

BUT, there’s a bit of paradoxical confusion going on, too. It also found that there was a rise in customers using branches – up to 52% from 45% in 2012. And the biggest rise of all was between 18-25 year olds – the people you might assume would be all over digital banking like a rash.

‘This year’s survey underscores the growing complexity in how consumers want to interact with banks in the digital age,’ said Peter Kirk, from Accenture’s financial services group.

So what do we want? People or machines? Or both? Or do we just want that thing that seems so elusive – a bank that doesn’t annoy the crap out of us?

50% of people post online TV show spoilers

July 8th, 2014 4 Comments By Lucy Sweet

game of thrones 50% of people post online TV show spoilers According to a survey by people with nothing better to do, three quarters of us have had the plotlines of TV shows ruined by people on social networks.

Game of Thrones is the most spoiled programme (KING JOFFREY IS A WOMAN!), followed by Breaking Bad (IT’S NOT THAT GREAT!) and The Walking Dead (NEVER SEEN IT, IS IT GOOD?).

And half of us admit that we can’t resist sharing sensitive plot information with the world via Facebook and Twitter.

Researchers at VoucherCodesPro polled 2749 people about their viewing habits, and found that 77% of people watched their favourite shows for an average of 10-15 hours a week. But they only watched scheduled, traditional telly for 5.5 hours.

74% said that they’d had a TV show ruined by online spoilers, because audiences in America had seen it before then and discussed it on social media. BOO HOO.

Perhaps if people used those 20 hours a week of watching telly to do something more interesting they wouldn’t be sitting around boring everybody about spoilers. And they might smell a tiny bit less of overpowering armpit cheddar.

selfService 1700875c 300x187 9 out of 10 customers hate self service tills We use them because they’re there (and they’re marginally preferable to monosyllabic/overtly effusive checkout assistants). But a staggering 93% of us can’t abide self-service supermarket tills and say that they cause more problems than they solve.

A survey by cash management company Glory Global Solutions revealed the huge amount of customers who are frustrated, bamboozled, and otherwise kicked in the bagging area daily by self-service machines.

But we would rather use them than stand in a queue behind a glacially slow old lady buying 6 tins of marrowfat peas.

However, there’s a weird gender divide when it comes to using them. 80% of women used them regularly compared to 77% of men. But women were more likely to start yelling at the machines, with 96% admitting that they’d lost it in front of one, compared to 89% of men.

Interestingly, more than a third of customers avoided self service at both supermarkets and banks, preferring human interaction. And a quarter said they didn’t use the technology because it was ‘too slow.’

Young people, though, use self-service machines willy nilly and have few complaints, probably because they grew up with the sound of their mothers swearing at a computerised voice.

But the results showed that despite the rise of the machines, many of us see (human) customer service as a vital part of doing our shopping and banking. Mike Bielamowicz from Glory Global Solutions said:

‘While the majority of UK consumers are open to using self-service machines at least some of the time, it’s significant that interaction with a staff member is still a key part of the retail experience for many people.’

*Seeks assistance*

Town centre parking rules are too confusing

June 27th, 2014 3 Comments By Lucy Sweet

Bitterwallet appeal parking tickets1 Town centre parking rules are too confusing A third of drivers don’t bother bringing their cars into town centres because parking restrictions are impossible to understand, a study by Churchill car insurance has revealed.

41% said that town centre parking signs were confusing, and the survey also found that 22% of drivers had been clamped or towed when parking in town, because they didn’t understand the parking rules.

Meanwhile, more than a quarter think that parking is badly signposted and some people are even wary about parking outside their own houses because they’re not clear about whether they’re allowed to park there.

Steve Barratt of Churchill said: ‘It’s the driver’s responsibility to check which parking restrictions are in operation in a particular area. However, when there are multiple restrictions in operation on a single street, it can result in motorists being confused and unintentionally parking illegally, incurring fines that could have been avoided.’

Could this be one of the reasons why the high street is dying on its arse? (Footfall fell by 0.9% last year). Well, it can’t be helping. After all, it’s easier to buy something online rather than paying an extra £60 to get your car out of the pound.

 We’re racking up debts so our friends don’t think we’re tightwadsIt seems that we’re getting into debts of over £1000 a year purely so that our friends don’t think we’re stingy on nights out.

Nearly half of people who took part in a Money Advice Service survey said that they had gone into debt due to their social lives.

The average amount of ‘social debt’ stands at a whopping £1,260.

Our concern is that our friends won’t think we’re generous if we don’t buy them a drink, so we spend £341 a year of that debt on getting the rounds in.

We’re also going out for dinner even though we can’t afford it, because let’s be honest, life is a tedious carousel of work and death, so you may as well have some garlic bread occasionally.

However, we’re getting ourselves into some financial bother as a result, with one in 11 of us unable to pay utility bills because we’ve spent all our money on cocktails. And many of us are overspending simply because we don’t like to say no to a night out. (AND WHY WOULD YOU?)

Jayne Symonds, a financial expert from MAS who probably hasn’t got any friends said:

‘I’d urge anyone in debt, due to their social spending, to take action now to avoid getting any further into the red and instead work at clearing it. You’d be surprised how empowering saying ‘no’ can feel when you see how healthy your bank balance looks.’

Yeah, whatever.

#yolo

What do we really want from our high street?

June 24th, 2014 3 Comments By Lucy Sweet

Empty Shops  What do we really want from our high street? A lot has been made of the death of the high street, but what do people actually want on their doorsteps? Betting shops and closed branches of Semi-Chem? Starbucks and H&M? Mulberry and Ralph Lauren?

Well, the answer is surprisingly quaint – we want a POST OFFICE, alongside independent convenience stores and specialist food shops. Basically, a butcher, a baker, a candlestick maker, a coffee shop and somewhere to post a letter. Oh, and a couple of banks. [No pubs? -Ed.] Not much to ask, is it?

That’s according to a new report by The Association of Convenience Stores, who asked consumer, retailers and councillors what they wanted to see on their high street.

The shops we definitely don’t want more of are betting shops, charity shops, takeaways and pawnbrokers.

ACS Chief Exec James Lowman said: ‘The tendency of consumers to want more independent stores and specialist food shops shows that they want to shop in places which have a unique local atmosphere and aren’t just part of a clone town full of national chains.’

But aren’t we being a little bit nostalgic? Our shopping habits aren’t exactly like an episode of Camberwick Green – when did you last go a butcher?

Still, it seems like the old-fashioned idea of the high street still endures even in the modern world. And it really would be great to not have to walk 3 miles to find a post office.

Ireland 218x300 Ireland is the best country in the world! Savage!Ireland – it’s the best country in the world.

No really, according to some new survey, it has made the greatest contributions to humanity and the planet.

Catch yersel’ oan.

The results were revealed as part of the first ever Good Country Index, which ranks countries by combining 35 separate indicators from the United Nations, the World Bank and other international institutions.

The UK only managed a measly 7th place, but it did top the ‘contribution to science and technology’ list, so, you know, don’t leap off a cliff just yet, as the US came 21 (scores dragged down by international peace and security).

Bottom of the poll were Libya, Vietnam and Iraq. Yeah, admittedly Iraq isn’t really doing a whole lot to entice admiration right now.

Outside of western Europe and the English-speaking world, Costa Rica ranked the highest, which came in at 22nd place, while Chile took 24th place. Kenya was named best African nation which has contributed most to the planet, at 26th place, and was the only country on the continent to break into the top 30.

The list was created by researchers looking at the size of its economy, assessing the global contributions to science and technology, culture, international peace and security, world order, the planet and climate, prosperity and equality, and the health and well-being of humanity.

Policy adviser Simon Anholt, who designed the survey, said: “The idea of the Good Country Index is pretty simple; to measure what each country on earth contributes to the common good of humanity, and what it takes away. Using a wide range of data from the UN and other international organisations, we’ve given each country a balance-sheet to show at a glance whether it’s a net creditor to mankind, a burden on the planet, or something in between.”

“It’s time countries started thinking much harder about the international consequences of their actions; if they don’t, the global challenges like climate change, poverty, economic crises, terrorism, drugs and pandemics will only get worse,” he added.

So well done Ireland, with your myriad of *insert stereotypes here*

Which!!! is the best travel company?

June 23rd, 2014 No Comments By Lucy Sweet

holiday Which!!! is the best travel company? A bad travel company can destroy your holiday and leave you trapped in a one star hotel with Legionnaire’s disease. Whereas a good one will make sure you’re on a sun lounger drinking rum from a coconut before you can say ‘ABTA’.

But which ones are the best?

Which!!! asked 2,852 people to name the UK’s best travel companies, and coming joint first with 93% are Trailfinders and the lesser known Audley Travel, which was praised by consumers for being ‘a class act’ which demonstrated ‘seamless planning.’

And despite having been relegated to the bottom of the table, high street travel behemoths like First Choice (69%) saw some improvement in scores from last year, with Thomson on the up with a 70% rating. Thomas Cook was at the bottom of the table with 61%.

Which!!! editor Richard Headland said: ‘It’s good to see an improvement in the market, particularly among the lower rated companies, in time for summer. However people should do their research as it pays to know which holiday firm will give you the best experience.’

Rum from coconuts, or Legionnaire’s disease. You decide.

Broadband speeds vary wildly in UK cities

June 18th, 2014 2 Comments By Lucy Sweet

house broadband Broadband speeds vary wildly in UK cities You might associate slow broadband speeds with rural areas, but it turns out that people in cities are forced to tolerate snail-like broadband speeds, too, according to a damning survey by Ofcom.

Superfast broadband coverage is a bit of a lottery across the UK. So while the people of Londonderry might be whizzing along with 99% super fastness, it’s a different story in Inverness, Cardiff and Glasgow.

For example, only one in three people in Glasgow have access to superfast broadband, while almost everyone in Northern Ireland is able to download hooky episodes of Game of Thrones in record time.

Ofcom also found there was a class divide when it came to broadband speeds. People in lower income areas tend to have decreased access to broadband, with Glasgow scoring lowest with 57% access.

The bewitchingly named Claudio Pollack from Ofcom said: ‘Access to fast broadband is an important part of modern life, and a source of economic growth and investment across the UK.

Today’s findings suggest that the usage and availability of faster broadband also vary widely between cities. We will carry out further work in this area to help bring faster broadband to UK homes, whether in cities or rural areas.’

People in their 40s are the most skint

May 29th, 2014 No Comments By Lucy Sweet

People in their 40s –married with children profile People in their 40s are the most skint browbeaten by kids and constant trips to Asda to buy trampolines and large amounts of breakfast cereal – are most likely to feel the financial squeeze.

So says Halifax’s Money Attitudes survey, which found that people struggling along with young families and an increasingly dim sense of their place in the world are most likely to have run out of money before pay day.

53% of this demographic were skint at the end of the month, compared to 43% in other age groups.

Pressured 40somethings were also least likely to have their finances organised, probably because they were too busy trying to tweet something funny while a child tugged at their arm yelling ‘I WANT A POO!’. They also admitted that they didn’t pay their bills on time, and the idea of a savings account was laughable.

The survey of 2000 people wasn’t all doom and gloom, though. More than a fifth of people said their finances had improved since 2013.

Anthony Warrington of the Halifax said: ‘While there has been an improvement in people’s finances overall, those in their 40s are most likely to still be feeling the squeeze.

People in their 40s face a wide range of demands on their finances, often juggling the cost of supporting children, with paying a mortgage, and trying to save for their own future.

This research highlights that although the outlook looks brighter overall, the recovery is not evenly spread.’

Yeah, great. *gazes into moth eaten purse*

One in six people would apparently rather forego rumpy pumpy and alcohol than do without their beloved chocolate biscuits, a skewed biscuit-related survey said.

chocolate digestives 300x219 Britons love biscuits more than sex and booze

Research to mark National Biscuit Day, which is on Thursday, revealed that other pleasures in life could not compare with the taste of a chocolate Digestive.

It also showed that a third of Facebook users would happily log off and never speak to their mates again if it meant having to give up Jaffa Cakes. (Which isn’t TECHNICALLY a biscuit, snack pedants.)

The study for – you guessed it – McVities, also found that Brits eat 2 biscuits a day and four out of ten of those polled liked to dunk them in their tea, with some of us preferring to do it in private.

Britain’s favourite biscuits were as follows –

1. Chocolate digestives
2. Hobnobs
3. Jaffa cakes
4. Digestives

ALL MADE BY McVITIES.

*throws survey away and goes off for a drunken shag*

Apparently we are optimistic now!

May 21st, 2014 2 Comments By Lucy Sweet

HAPPY FAMILY Apparently we are optimistic now!Who hoo! The future’s bright and we’re apparently we all have a new positive outlook on life!

That’s according to Mintel’s British Lifestyles report, which found that eight of out ten consumers think they’ve had as many, or more, positive life opportunities than the average Briton. Yes, we’re apparently walking around feeling more fortunate than most, unless you live in Wales, the South West and East and West Midlands, where only 34% consider themselves fortunate.

Half of us also think that our standard of living is better than our parents when they were our age (WRONG!), and if you’re in London, you’re practically bouncing to work with bluebirds on your shoulders. 34% of London dwellers think they have more life opportunities than the average Brit.

However, it’s not all sunshine and rainbow coloured unicorns on a bed of marshmallows in other aspects of our lives. Our top five priorities are spending more time with our families, getting household finances in order, exercising more, eating more healthily and getting a better work life balance.

Analyst Ina Mitskavets said: ‘Post recession paints a new outlook on life with a new set of priorities as British consumers take care of themselves and their families. During the recession, many Brits lost touch with a variety of aspects of their life while they focussed on the economy, this year British consumers are re-prioritising their spend.’

She added: “Indeed, while getting finances in order remains a key priority, consumers are now starting to prioritise their physical and emotional wellbeing, which spans taking care of their nutrition, doing more exercise and nurturing close relationships.”

*orders pizza, has close relationship with Netflix*

Which! have polled some jaded parents with stains all over them and drawn up a list of items that prospective parents definitely DON’T need to buy for their baby.

g 080522 hlt crying baby 11a.widec 267x300 Save £275 by not buying these 10 useless things for your baby

And it’s not just designer silver dummies or £200 changing bags that top the list of pointless items for the new arrival. Stuff that shops will have you believe are vital accessories are mostly just crap, and will fester in a cupboard before being foisted on the nearest gullible parents-to-be up the road.

Which! asked around 2000 parents of children under 5 to provide a top ten of kiddie junk that is never used, and number one was the KIDDIE DOOR BOUNCER.

Yes, although you like the idea of your bundle of joy kicking up a storm, the reality is that they don’t fit on any door frame ever made, and babies totally f***** hate them.

Also high on the charts were fabric slings (only work if you’re an insufferable hippy), baby washing bowls (use the bath), manual breast pumps (sod that) and baby hammocks, which are dangerous and quite astonishingly pointless.

One thing you really will need, however, is Netflix and a neverending box of Stowells of Chelsea going into a vein.

If you’ve ever wondered why annoying squirts on property programmes can somehow afford houses upwards of £200,000, then wonder no more.

property ladder2 ‘Mummy, can you buy me a house and be in financial hell forever?’

In the latest report from the Halifax, it’s finally official – two thirds of people aged between 20-45 are getting financial help from their Mummies and Daddies. And it’s revealed that their parents are now worried about the financial implications of helping their offspring to get one of those elusive mortgages.

Their survey of 3000 parents, which was carried out over three years, showed that 38% were freaking out about their financial future, after forking out £££s from their savings to put their children on the property ladder.

And a quarter of parents said their children had moved back in with them to nick the milk and leave their dirty pants on the floor, because they couldn’t afford to buy a home for themselves. In fact, overall, the outlook for parents seems pretty bleak, with 92% saying they don’t expect their kids will ever be in a position to pay them back.

Craig McKinley from the Halifax said: ‘For many buyers, parental support is now the fundamental first step on to the property ladder.’

So, if your parents aren’t well off, forget it. Ain’t life grand?