Posts Tagged ‘social media’

snapchat 300x300 Amazon to send deals through Snapchat that last for secondsAmazon have decided to adopt a novel approach to getting people to spend money with them. They’ll be using Snapchat to send exclusive deals to customers which will last a matter of seconds.

This partnership will allow you to also send gift ideas and recommendations as well as receiving deals that’ll be gone in 10 seconds. It looks like they’ll be using this on Black Friday and really getting going with it in the build-up to Christmas.

Amazon’s director of social John Yurcisin said: “Instagram and Snapchat are the two of the fastest growing mobile social networks where people are engaging and interacting with each other in entirely new ways.”

The Amazon Instagram page is growing in popularity and if you click on an image posted by them, it’ll send you straight to the product page. There might be a few people who get the hump with that, if they initially intended to double-tap to like the image, and end up on Amazon’s website instead.

The retailer is really gunning for social shopping. Last summer, they created a Twitter hashtag which allows you to place an item in your Amazon shopping cart simply by replying to a tweet.

Tesco launch Secret Scan-ta app

November 21st, 2014 No Comments By Ian Wade

Tesco Clubcard are hoping to help you find the perfect gift via Twitter! They’ve teamed up with We Are Social to create a campaign that endeavours the find the ideal gift for people via Twitter.

The Secret Scan-ta (OH GOD YOU SEE WHAT THEY DID THERE) app will focus on the cheaper end of goods they offer, rather than stuff like tellies and fridges.

secret scanta 500x363 Tesco launch Secret Scan ta app

Both Clubcard customers and non-customers can input the Twitter handle of a person they are buying the gift for, and then Secret Scan-ta will sift through that particular Twitter account sourcing info on what sort of people and organisation the user follows.

Then using this data – which they’ll probably store away and cite you as a stalker or something in the future – the Scan-ta will offer up gift solutions which they have in stock.

Clubcard members who input their Clubcard vouchers at the start of the search will find their voucher value doubled and deducted from the gift’s price if they go ahead with the purchase.

And that’s not all, each week five winners will be selected at random from those who have used the app to receive 5,000 Clubcard points, and one ultimate winner will be in with a chance to win a Samsung Galaxy S5.

Katie Aust digital marketing manager from Tesco Clubcard, said: “Christmas, although a happy season, can often bring with it panic and stress of buying gifts. This campaign gives the buyer get a bit of genuine insight into what the recipient is really interested in, resulting in a personal, and thoughtful gift. It also promotes the huge offerings of the Tesco gifting range and the benefits of joining Clubcard and boosting vouchers.”

So, ‘gifting’ – we’re saying that now, are we?

Twitter: now more searchable

November 19th, 2014 No Comments By Ian Wade

Twitter Logo1 Twitter: now more searchable Twitter have been changing a few bits and bobs around the site and now, the microblogging site announced that users can send URLs in Direct Messages once again, after having tinkered about with some maintenance work.

All weblinks sent via private message will automatically be shortened, and the option to share a public tweet via Direct Message is expected to be added in a subsequent update this week.

Twitter are also expected to roll out a new feature which will allow users to search through their tweet history rather than having to do so via third party sites and histories.

The company have been indexing and cataloguing all of your tweets, and should you wish to search for something you said in September 2011 that was really lol, then you don’t have to manually flick through 30,000+ tweets to find it.

As if that wasn’t enough, they’re also introducing an ‘instant timeline’ feature, which will show content from accounts that the user doesn’t follow. Which seems a little counter-productive, otherwise you’d follow those accounts already, no?

These and many other new features have been part of the company’s upgrades, since their last update in September which was designed to help newbies get started on the site, after they incorrectly assumed that Twitter is ‘just people talking about what they had for their lunch’. That joke’s been done. Get a new one.

facebook 300x300 Facebook finally trust you enough to curate your own feedFacebook have been fiddling with your newsfeed for a while now, and after everyone moaned about it (invariably through their Facebook updates), it seems like the social network have listened. Insert your own ‘Facebook listening in on their users’ joke here.

If you want to mute someone for putting up too many baby photos or secretly cold-shoulder someone who blarts on about their keep-fit regime without unfriending them, or indeed, blank companies trying to sell you stuff, Facebook are giving you the tools to do so.

The new settings tool allows you to control what you see on your feed with greater ease. After you login, you’ll see grey arrows which you can click on on the top right corner of a post.

You can hide stories, hide people and all manner of things.

Of course, you’ve been able to do this for a while, but it wasn’t immediately obvious how to do it for a lot of Facebook’s users. The feature is being rolled out as we speak and will hit the mobile version in the next couple of weeks.

If you want to watch a video about it all, here it is.

More Ways to Control What You See in Your News Feed from Facebook on Vimeo.

Government snooping on your Facebook

November 5th, 2014 No Comments By Ian Wade

Bitterwallet Facebook censorship Government snooping on your FacebookGovernment requests for access to your Facebook data have gone up by 24% in the first six months of 2014.

Governments made 34,946 requests for data, Facebook said in its latest transparency report, which was up 24% from the second half of 2013.

The Government are allowed to see what you’ve been having a say about, should they fancy it, and can do something about it should they wish, and you’ll be none the wiser. Chances are they won’t because you’ve probably spent half your time using it to organise nights out or to flirt with someone who isn’t interested in you at all.

Facebook was also forced to restrict access to about 19% more content than it had before thanks to local laws, due to content having some form of untoward activity featured in it.

Someone with quite a bit of time on their hands, compiled the requests by country, and the U.S. was responsible for 15,433 of them – covering 23,667 users and/or accounts. Most of those requests were search warrants (7,676) and subpoenas (6,088) – of which 84% and 80% were granted, respectively.

A nameless drone from Facebook, clearly unaware of the irony, said “As we’ve said before, we scrutinize every government request we receive for legal sufficiency under our terms and the strict letter of the law, and push back hard when we find deficiencies or are served with overly broad requests.”

That’d be the company that makes you feel miserable for experiments and nearly forced drag queens to use their real names on the site. That’s how much they care.

So a handy tip here would be “don’t be a dick on Facebook”. If Facebook could follow the same advice, that would be lovely.

Facebook reinvents the chatroom with Rooms

October 24th, 2014 No Comments By Mof Gimmers

facebook mobile Facebook reinvents the chatroom with RoomsWe spoke about Facebook’s anonymous app that they were toying with, and now it is here, in the form of a rejigging of a good ol’ fashioned internet chatroom! And it is called Rooms.

So what’s the skinny? Well, each ‘Room’ acts like a Facebook newsfeed or tiny message board that gets a name, wallpaper and then, people are invited to share stuff on it like photos, videos and jokes stolen from Reddit.

You can adopt a new identity or nickname in each room if you like, as there’s no link to Facebook profiles (or Twitter or any other profile for that matter). Facebook have set some of these chatrooms up already, so you can see what the deal is. Fans of Japanese cup-and-ball toy, Kendama, are in for a treat.

In an even more backward looking thing, you are invited to the chatrooms via QR codes. Honestly. Are we going to see people redesigning pages with CricketSoda like they did with their old MySpace pages?

It looks like Facebook have seen the sprawling, but addictive mess that is Reddit and decided to try and ape it, of a fashion. By giving users the control of a page’s content, they hope that it’ll end up a bustling area for discussion. However, thanks to it being mobile-only and users need to be invited to these chatrooms, they may have hit a stumbling block.

Will this work? Facebook aren’t daft, so it might just take off… provided of course, people are willing to walk away from the services they are already using.

Facebook: still not paying tax

October 23rd, 2014 3 Comments By Ian Wade

Bitterwallet Facebook censorship Facebook: still not paying taxFacebook didn’t pay any UK corporation tax again in 2013 – the bloodclots. It’s the second year in a row that the social media company have side-stepped the ol’ tax.

Facebook reported a pre-tax loss of £11.6m in the UK last year, despite its US parent company reporting a net profit of $1.5bn (£900m).

The company’s UK revenues rose from £34.6m to £49.8m, according to Facebook UK’s latest financial filing at Companies House published on Wednesday.

According to Facebook, its turnover is classed as “marketing and engineering services”, due to much of their ad revenue being sifted through Ireland because lower tax rates.

Facebook also made £371m in advertising revenue last year, which is a 67% rise from £222m in 2012. Facebook UK have however incurred a corporation tax charge of £3,169, as well as receiving a credit of £182,000.

Also, the UK end employs 172 staff, who were paid £40.8m last year, almost double of 2012′s £21m. Most of this could be laid at the door of the £15.5m payment cost for share-based payments, as UK staff received 1.52m free Facebook shares worth $118m at their current share price of about $78.

So yes. All a bit uncool, especially given that Mark Zuckerberg is splashing out $100m on his own island. He’ll probably set a bank up on it so Facebook can ‘rest’ funds there too.

McDonald’s in your facebook

October 20th, 2014 1 Comment By Ian Wade

mcdonalds logo McDonalds in your facebookMcDonald’s are to launch 14,500 Facebook pages by the end of 2014, just in case they were omnipresent enough in your life.

This is part of a drive to get every US branch connected to its customers via social media.

While there’s no date of when the UK end plan on doing it, the move will make the burger empire the biggest brand on Facebook.

It will also allow branches to engage directly with problems that customers might have. They’ll probably start wishing you Happy Birthday and butting in on your posts too.

At the moment, in the UK social media consists of bitching about McDonald’s UK and then getting redirected to the branch in question and, should you still be feeling arsed, email the manager directly.

McDonald’s has already rolled out 7,000 pages so far, with a further 7,500 to follow by the end of the year. It will also launch Twitter accounts for individual restaurants.

In a bid to talk the most gunk about a thing ever, David Martinelli, US digital marketing manager at McDonald’s, said the goal was to speak to customers in “real time”.

“Fourteen thousand five hundred pages – we know that’s a lot of pages to get up and running, but we know the customer’s journey doesn’t end at the restaurant. We wanted to connect to them in the place they’re at and deliver that relevant content. It’s important to be part of the conversation and really understand what’s being said, and then join the conversation.”

“We have hundreds of stakeholders that are playing role in launch of this and it’s been a journey bringing them along with us to fully understand the impact on the business.”

He’s said ‘journey’ twice, like he’s on X Factor or something. McDonald’s US will support the new pages with paid ads at a local level, plus activity on other social media outlets.

So grabbing a cheeky Big Mac when you’ve been on the pop is a ‘journey’ now. Fancy that!

Clothing company get shirty with customer

October 20th, 2014 No Comments By Mof Gimmers

Outdoor clothing vendor Hawke & Co caused a mild stink on Twitter after getting a bit lively with a customer who had made a complaint to them.

A chap called Christian Conti posted a tweet (in a way that everyone on his feed could see, which is wildly irritating as it is) moaning about a cancelled order and the company’s failure to apply the discounts they’d promised. Instead of saying sorry, whoever was running the Hawke & Co account preferred to get their snark on.

Conti tweeted: “Ordered from @hawkeandco and had my order cancelled and they wouldn’t honor the discount on other products. Big fat Do Not Recommends!”

Hawke & Co replied: “@cconti We’re sure your 320 followers will understand.”

hawke1 Clothing company get shirty with customer

Of course, Hawke & Co deleted the remark, but not before everyone on Twitter had a laugh at the whole thing.

Daniel Montelongo, Hawke’s director of marketing and branding, apologised: “I would like to apologize to Christian (@cconti) and to all our customers for the exchange that occurred on the behalf of our brand. The exchange (publicly and in DM) strictly does not express the views or practices of the Hawke & Co brand. We value every one of our customers for who they are, not for their pull or any other attributes, nor do we encourage exploitation for publicity.”

The best thing about this whole episode is that it gives us the chance to share the following video – any excuse really. Warning – there’s industrial language.

Waterstones lock Texan in their shop

October 17th, 2014 2 Comments By Mof Gimmers

An American who was visiting London, decided to pop into a branch of Waterstones to look at some books. However, he was so engrossed in his shop that he didn’t realise that all the customers had left and the staff had gone home for their chicken kievs and locked the building.

The staff, naturally, didn’t notice him either.

waterstones trapped 500x280 Waterstones lock Texan in their shop

The Texan spent all night alone in the empty shop, sending out a tweet or two while he was there. Of course, it wasn’t long before #waterstonestexan was hatched up and everyone jumped on it.

waterstones trapped 2 Waterstones lock Texan in their shop

waterstones trapped 3 Waterstones lock Texan in their shop

Some people were less concerned and thinking more about consumer hacks. We suspect Bitterwallet readers wouldn’t need telling to get their loyalty cards swiped throughout the night.

waterstones trapped 4 Waterstones lock Texan in their shop

Just after midnight, the Texan was freed from the Waterstones shop, presumably after helping himself to a coffee from the cafe in the store and creasing the spine on some books just to annoy future customers.

waterstones trapped 5 500x301 Waterstones lock Texan in their shopThe story doesn’t end there though. After becoming a Twitter sensation (mostly people taking the piss, of course), David Willis tweeted “I’m free” before telling his girlfriend he was okay.

waterstones trapped 6 Waterstones lock Texan in their shop

Oh well.

Hiya mate, could you tweet us a tenner?

October 13th, 2014 1 Comment By Mof Gimmers

Twitter Logo1 Hiya mate, could you tweet us a tenner?A French bank have said that they’re about to launch a service which allows people to transfer money to each other by Twitter.

Great. Now people will not only spam you with photos of their lunch, but they might expect you to chip in for the bill now.

Group BPCE will operate the cash transfers through the S-money subsidiary. Olivier Gonzelez of Twitter said: “We warmly welcome this innovation developed by Groupe BPCE and the service it provides to Twitter users in France by integrating its S-Money service into a live, public, conversational dimension characteristic of Twitter.”

Jean-Yves Forel, the banks CEO, said they would become the bank to offer a service like this, “where they can transfer money with a simple Tweet” which “opens up a whole new range of payment possibilities on the social networks.”

Of course, with loads of problems with virtual currencies, and hackers having the time of it causing social networks and the like endless problems at the moment, there’s a lot of security concerns around transferring money on Twitter.

Either way, looks like Twitter are very keen on getting money changing hands through their system, as they’ve been experimenting the ability to buy things through them with ‘Twitter Buy’ and, if this payment service works in France, they’ll be rolling it out worldwide. As we all know, there’s good money in being a middle man in the world of finance.

Dr Facebook will see you soon

October 3rd, 2014 No Comments By Ian Wade

stressed doctor Dr Facebook will see you soonFacebook have been nosy enough as it is, so why not let it know about your health now too? According to reports, Facebook are looking into getting into Health Care.

The social network is exploring creating online “support communities” that would connect Facebook users suffering from various ailments. A small team is also considering new “preventative care” applications that would help people improve their lifestyles.

This will work well then. A sort-of social network equivalent of putting a symptom into Google and finding out you have minutes to live and will dissolve into a fleshy moss.

Healthcare has historically been an area of interest for Facebook – mainly updates of “I’m not well” – but it has taken a backseat to more pressing products.

Somehow, Facebook noticed that people were searching the site for advice about diabetes. BECAUSE YES YOU GO TO FACEBOOK FIRST. But this appears to be the future, as people are increasingly going a bit TMI on networks.

Chief executive Mark Zuckerberg may step up his personal involvement in health. Zuckerberg and his wife Priscilla Chan, a pediatric resident at University of California San Francisco, recently donated $5 million to the Ravenswood Health Center in East Palo Alto.

It remains unclear whether Facebook will moderate or curate the content shared in the support communities, or bring in outside medical experts to provide context.

google plus logo Google want to take on WhatsApp with instant messengerSoftware behemoth Google is apparently planning to launch a mobile messaging app in a bid to challenge WhatsApp.

Now, we know what you’re thinking – Google already have a number of products that fulfil this criteria. However, if there’s one thing Google do well, it is to just throw out a load of products, delete old ones and ostensibly throw stuff at the wall and see if any of it sticks.

Google already have Google Hangouts and G+, but it seems they want to rip-off WhatsApp, Facebook Messenger and Kik with their own thing, which interestingly, won’t make it mandatory to use a Google login.

A Google spokesperson said the company did not comment on speculation. They then sulked off to their boss saying “Gaffer – they’ve rumbled our plans! WHAT ARE WE GOING TO DO?!”

Either way, looks like Google will be jumping on the instant-messaging bandwagon, but with so much competition out there already, can anyone actually see themselves using it?

Who are the most annoying people on Facebook?

October 3rd, 2014 No Comments By Mof Gimmers

groomed man 300x270 Who are the most annoying people on Facebook?Facebook guarantees you one thing – someone, at some point, is going to annoy the living piss out of you.

Who is the most annoying though? Is it keep-fit freaks? Is it people who like to share aspirational messages about lightness and well-being? Is it people who fancy themselves as political tastemakers who post overly long dribblings about something they clearly have very little grasp on?

Apparently, it is lovey-dovey couples who boast about their wonderful relationship or parter who really get everyone’s ire up the quickest.

A survey showed that 26% of respondents said they were pig-sick of seeing sickly sweet messages relating to someone’s other half.

“There is nothing worse than going on Facebook and seeing someone gushing over their boyfriend or girlfriend,” one of the people surveyed by promotionalcodes.org.uk. “It’s so unnecessary, why can’t couples just text that sort of thing to each other? Or better yet tell them to their face.”

22% also hated those who brag about their lives, while 19% said it was those who post too many updates who really make them feel stabby.

Another respondent said: “I hate people who use Facebook just to boast about how perfect their life is. They share information just to brag about how great things are for them. It makes me want to hit the unfriend button every time I see it.”

Also high up the gripes were people who moan too much, animal lovers, fitness fanatics and stalkers. Stalkers there, not as bad as people who are in love.

Facebook says sorry to drag queens

October 2nd, 2014 No Comments By Mof Gimmers

Bitterwallet Facebook censorship Facebook says sorry to drag queensFacebook have been tinkering again, and decided at some point that it was bad that people were using their services with their nicknames, rather than their real name.

So that means Pele would have to be on Facebook as Edson Arantes do Nascimento and anyone who is better known by their nickname would have to go under their real name. Looking at you David Bowie.

One of the things that caused controversy around this was the fact that drag queens were getting rough-housed into using their birth names and, of course, an simpleton can see why that would be a sensitive issue. There was a campaign to change the policy after a group of drag queens and LGBT groups pointed out that this ‘real name’ rule could well compromise the privacy, health and safety of many, including people surviving domestic violence and immigrants.

And Facebook, after a lot of people shouting at them, finally saw it from another point of view and apologised.

They said the whole thing was a big misunderstanding and that, after a meeting, Chief Product Officer Chris Cox issued an apology on his own Facebook page.

“In the two weeks since the real-name policy issues surfaced, we’ve had the chance to hear from many of you in these communities and understand the policy more clearly as you experience it. We’ve also come to understand how painful this has been. We owe you a better service and a better experience using Facebook, and we’re going to fix the way this policy gets handled so everyone affected here can go back to using Facebook as you were.”

“Our policy has never been to require everyone on Facebook to use their legal name,” he added. “The spirit of our policy is that everyone on Facebook uses the authentic name they use in real life.”