EasyJet include surcharges in headline prices, whatever that means

January 13th, 2012 14 Comments By Mof Gimmers

Picture 1 EasyJet include surcharges in headline prices, whatever that meansEasyJet have changed its pricing system to include administrative charges in its headline prices after regulators shouted at them repeatedly. The airline are the first company to include these fees up front, following the government’s response to a super complaint in December 2011.

Richard Lloyd, Which! executive director, said: ‘While the law will come into force at the end of 2012, we want companies to be upfront and fair over card charges today.’

Basically, this is the first step in what is hoped to be a move that sees all companies including all mandatory fees in the headline price.

And the government have announced that, by the end of 2012, they’ll bring forward legislation from the Consumer Rights Directive, which will cap the level of payment surcharges. So, in the case of EasyJet, they’ve replaced their booking fee with an administration fee of £9, which, it says, covers the cost of Air Passenger Duty, the European Emissions Trading Scheme and a European Union Compensation Levy.

Essentially, instead of being tucked away, this admin fee will be included in all advertising, and displayed as part of a full and final flight price at the first stage of the booking process. That makes everything better doesn’t it? No? Oh…..

Comments (14) Jump to most recent comment
  1. Posted by Sicknote January 13, 2012 at 3:05 pm

    This means that you shouldn’t get any nasty surprises at the checkout; which is nice of them.

  2. Posted by Gunn January 13, 2012 at 3:26 pm

    I’ve seen a few includes taxes and charges but you still get the transaction fee at POS. They should just absorb this cost into the tickets for all, so it makes it easier to compare prices.

  3. Posted by James January 13, 2012 at 3:31 pm

    Except it’s not true. The main panel of Easyjet.com home page is currently advertising “headline” fares on domestic routes that do not include the new £9 fee.

  4. Posted by PlatinumPlatypus January 13, 2012 at 3:31 pm

    They’re still asking for a £4.95 surcharge to pay with a credit card, on top of the £9 admin fee. Can they really justify that?

  5. Posted by PlatinumPlatypus January 13, 2012 at 3:33 pm

    And there’s still the £4.95 credit card surcharge, they claim this is to cover costs. Riight.

  6. Posted by PlatinumPlatypus January 13, 2012 at 3:34 pm

    Wonderful comments system we have here where a force refresh of the page doesn’t bring up one’s first comment when they’re checking if it went through…

  7. Posted by Mike January 13, 2012 at 3:45 pm

    Has anyone considered the Sky Captain’s feelings in all this?

  8. Posted by PlatinumPlatypus January 13, 2012 at 4:42 pm

    I’m a prick!

  9. Posted by Avon Barksdale January 13, 2012 at 5:02 pm

    If you went into a shop and they charged you 50p for your newspaper “plus 20p for selling it to you” you’d tell them to fuck off. Why’s it so different here?

  10. Posted by the crimson avenger January 13, 2012 at 8:42 pm

    Absolutely pants,

    The system shafts me again. For years I have been using a Visa Electron card an d avoiding all Easyjet charges, now thats to this change I am shafted by the do-gooders and will be forced to pay a compulsory administrative charge.
    Nanny state-ism makes me pay more. Bastards.

  11. Posted by lumoruk January 14, 2012 at 2:27 am

    Avon I was charged 40p to buy a 30p newspaper at my agents for using a debit card…else the minimum I would have to spend was £8!!!

  12. Posted by Steve Mcdonald January 15, 2012 at 4:26 pm

    Bloody newsagents, they molest the paperboys you know.

  13. Posted by Frank "Ponch" Poncherello January 17, 2012 at 12:23 am

    “they’ve replaced their booking fee with an administration fee of £9, which, it says, covers the cost of Air Passenger Duty, the European Emissions Trading Scheme and a European Union Compensation Levy”
    So if £9 covers all of this, how the fuck are the banks getting away with charging 4-5 times this amount to supposedly cover there administrative costs and charging someone for going over an arranged overdraft even for a matter of hours. This country is a load of old mans wanky underpants.

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